How can I check the status of my order?Updated 6 months ago

Once your order has been shipped, you will be emailed a shipping confirmation email with a tracking link to stay updated on your order status! (Check your spam folder if you have not received this email.)

For more visibility on your order(s) you can create an account HERE:

1. Create an Adventure Challenge account by clicking "Sign Up." Be sure to use the same email you purchased with. 

2. Activate your account through the confirmation email that is sent after you sign up.

3. You will then enter the “Home Page” screen that will show you past orders, tracking information, and the addresses you have shipped to. 

To view your tracking without a login, click the chat icon on our website, and choose "Track An Order". From there you can enter your email and order number to get the latest update from the carrier if your order has been shipped.

Please note: If you purchase a pre-ordered item your ENTIRE order will ship when the out-of-stock item has arrived to our warehouse. The posted time frames are estimates and subject to carrier delays.