What if my package was supposed to arrive already and the tracking shows no movement?Updated 6 months ago

In cases where the tracking indicates no movement for an extended period, although it may seem that the package is lost, it might still be underway. Packages can occasionally be stalled during transit and then get moving again, leading to a delayed but eventual delivery.

It is advisable to keep an eye on the tracking information. If your order is indicated as out for delivery and is expected to be delivered by a specified day and time, please stay updated through the tracking link. And, if necessary, there may be a point where we will consider the item lost as per our policies and take further steps accordingly.