What is an Instant Exchange?Updated 6 months ago

With Instant Exchanges, your new exchange order is placed immediately upon going through the return process. This helps you get your items faster and guarantees that your items are in stock.

To place an instant exchange, we will put a temporary hold on your credit card for $1.00 until we receive your unwanted items (kind of like booking a hotel). You’ll only be charged for the amount covered by your returned items if your return isn’t in the mail within 14 days of submitting.

Instant exchanges are unable to be canceled or edited after placement.  We appreciate your understanding!