What is your return policy?Updated 5 months ago
We want you to be pumped about your new purchase. However, if you need to return or replace any unopened, unused item(s) within 30 days of your delivery date, we are happy to help! Check out our full return policy and exclusions HERE.
Please note, the following return exclusions apply: Used items, such as scratched challenges, torn perforations, photos taken, film inserted, writing in books, etc.,The Adventure Box Subscription, TAG, Gift Cards, and Film.
We hope that this is not the case for you, but if your order arrives damaged or you are having an issue with your product, please see the “Damaged or Defective Goods” section below.
Please note: Packages shipped with a different shipping label than the one provided may not receive a refund or the refund may be delayed.