What should I do if my order has not arrived?Updated 6 months ago

We're here to help if your order hasn't arrived as expected. Firstly, we'll need to confirm your address to ensure that it corresponds with the order details on file. This verification step is crucial to identify any potential issues with the shipping process. Once we have your correct address, we can determine the cause of the delay and take the necessary steps to resolve the situation.
Please be assured, we aim to handle these cases as quickly as possible.