Why was my card charged without an order being completed?Updated 6 months ago

If you notice a charge on your card but no confirmation of the order, it could be in our 'abandoned checkouts' folder. Sometimes the payment is marked as 'Pending', which usually indicates a temporary hold that will clear within a few days. If the order wasn't fully completed due to a payment issue, we can send you an email to recover your cart and try a different payment method. It's essential to check if the payment status is 'Pending' and wait for the situation to resolve before attempting another purchase.