The Adventure Challenge - Canada logo
The Adventure Challenge - Canada logo

All articles

Placing An Order

What payment methods do you accept?

Payment MethodsWe accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Elo, as well as Google Pay, Apple Pay, Amazon Pay, and Shop Pay.All available payment options will show up at checkout!Possible TaxesThere may be county, mun

Where do I find your promo codes and discounts?

Sign up for our mailing list at the bottom of our website to be sent all of our best discounts and updates such as product launches, translations, and location updates!. You can also follow @theadventurechallenge on Facebook, Twitter, TikTok, and Ins

Where is my Confirmation Email?

Right after making your purchase, you will be sent a confirmation email. However, it may have ended up in your spam folder. For more visibility on your order(s) you can create an account HERE:

How do I place a bulk order?

We're excited to hear you are interested in learning more about placing a bulk order with us!. If you’re a small business that would like to carry our products or a company hoping to gift our products to employees/customers, you can purchase directly

What if I want this to be a gift?

We think adventure makes for an excellent gift!. Once your item is added to your cart, you may add a special gift note to go along with the item you’re gifting. Gift notes can only include plain text, so please do not use emojis :). Be aware that if

Are there restrictions to Free Shipping?

Individual Adventure Boxes are not eligible for Free Shipping and can not be combined with other items to receive free shipping.We recommend purchasing a separate order for your Adventure Box so that you can still qualify for free shipping on your ot

What should I do if a promo code isn't working?

If a promo code you're trying to use isn't working, it could be that the promotion has expired. Our promotions and discounts are date-specific and cannot be backdated once they've ended. We recommend signing up for our mailing list to stay informed a

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri

What items are eligible for promo codes?

Eligibility for promo codes can vary depending on the promotion. Some promo codes may not work with specific products you've selected in your cart. To ensure your items qualify for the specific promo, please check the details of the code or reach out

Why was my card charged without an order being completed?

If you notice a charge on your card but no confirmation of the order, it could be in our 'abandoned checkouts' folder. Sometimes the payment is marked as 'Pending', which usually indicates a temporary hold that will clear within a few days. If the or

Can I stack multiple promo codes on a single order?

We do not allow stacking or combining different discounts and promo codes for a single order. You are encouraged to use the promo code or discount that saves you the most money, or you may place separate orders if you wish to take advantage of more t

How do I get a confirmation email for my order?

If you haven't received a confirmation email for your order, please check your spam folder. You should receive a shipment confirmation within 1-3 business days after processing, which will include tracking information. If you have any further questio

Can I add a gift message to my order after placing it?

Absolutely! We offer the option to add a personalized message to your order. Your order will include a small printout with 'A Gift For You' at the top, your personalized message in the middle, and our Adventure Challenge Logo at the bottom. The packa